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Thank you for your interest in joining the Shaw Solar Team!
We’re always looking for exceptional individuals to help us with our mission - changing the world one solar panel at a time. Shaw Solar is committed to diversity, equity, and inclusion in our hiring practices, as well as a dedication to hiring locally whenever possible.
If you think you have what it takes, feel free to send your resume along to robin@shawsolar.com.
ACTIVE JOB OPENINGS
Service Manager
The Service Manager position is a key leadership role at Shaw Solar, responsible for overseeing and supporting the service technician team, and maintaining a consistent, high-quality customer experience. This office position works closely with field technicians and office staff to execute department responsibilities.
Qualifications:
Demonstrated management and leadership skills
Detail-oriented and enthusiastic
Exceptional verbal and written communicator
Strong organization and time management skills
Computer proficiency
Aptitude to learn technology and technical terms associated with the electrical and solar field. Existing industry knowledge is not required, but considered a plus.
Key Responsibilities:
Prioritize and manage incoming Service requests, assigning them to technicians, scheduling, and ensuring timely resolutions.
Serve as primary contact for client communications to ensure prompt responses to incoming and ongoing requests.
Act as primary administrator for price quotes, contracts, and invoices - with subject-matter support from technicians and Engineering team.
Oversee and support accuracy and timeliness of job records, tracking everything within the company CRM.
Conduct weekly team meetings to align priorities, challenges, and upcoming tasks.
Manage technician certifications, safety protocols, and trainings
Serve as primary contact to major manufacturers for product issues
Track and report department finance numbers quarterly
Oversee online monitoring practices of existing Shaw Solar sites, as well as review/watch monitoring output on new installs, addressing issues proactively.
Other duties as necessary
As Role Evolves - Business Development Responsibilities:
Maintain and update a business development plan to bring in new revenue opportunities and maintain best practices in current revenue fields.
Develop systems to improve department efficiencies
Develop and maintain contracts for new and existing business opportunities.
Be the company representative at external meetings & calls aimed at Service Department development and best practices.
Physical Demands
Ability to spend extended periods sitting at a desk and working on a computer.
Ability to conduct site visits, which may involve walking, climbing, and working outdoors in various weather conditions.
Benefits
Competitive salary ($32-$38/hour, depending on experience) and benefits package (health insurance, paid time off, 401k, paid holidays, etc.)
Be part of a passionate team that's changing the world.
Endless opportunities to learn and grow in the solar industry.
Free coffee and a killer office vibe (ping-pong anyone?).
This position is full-time and in-person at our Durango, CO office.
To Apply: Please submit your resume and cover letter to robin@shawsolar.com
Equal Opportunity Employer: We celebrate diversity and are committed to creating an inclusive environment for all employees.
Let's make some solar magic happen!